Shipping & Delivery
We'll despatch your order as quickly as we can. If, for whatever reason, a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.
It was the most impressive packaging that I have EVER SEEN!!! An OCD person's dream. The books were in perfect condition!!!!!
Super fast delivery and well packaged. Quality item and service!
Orders for delivery in the UK are despatched by Courier and will normally be delivered to you within a few days of placing your order (UK deliveries by Courier normally arrive the day after we despatch). Signed Books are shipped in specially made book mailing cartons, with the books themselves wrapped in paper and bubble wrap to protect them. Sometimes we may ship your order in several parts, particularly if you have 'Pre-Order' titles in your order or titles which are held in stock with our publishing partners.
The Really Important Bit: Because we use courier and signed for delivery services, please use an address at which your parcel can be signed for during the normal working day, for example, you may want to have your order delivered to your work address if you're not at home during the day.
First Item @ £3.75 (sometimes a shipping supplement may be added for particularly heavy books or specific postcodes*)
2 Items & over @ £5.00 in total
*There are a number of Postcodes in the UK for which we will need to charge a shipping supplement, this will be calculated automatically during the checkout process. There are also a very small number of Postcode areas not covered by our delivery service, for these we will contact customers to agree a suitable and economic method of shipping. There may also be additional time required for delivery to some areas of the United Kingdom. View a complete table of Postcode Surcharges.
Shipments to other EU countries:
First Item @ £15.00 (sometimes a shipping supplement will be added for particularly heavy books)
2 Items & over @ £30.00 in total
Shipments to the USA & Rest of the World:
First Item @ £25.00
2 Items & over @ £50.00 in total
All overseas orders are shipped using a 'signed for' courier service - please provide an address at which your parcel can be signed for on receipt. We use the same packaging materials for our overseas deliveries as we do those in the UK.
Collect in Person at Cole's Books
We're open Monday - Saturday, 9:00am - 5:30pm. If you're collecting your order, please wait until you get the text or phone call from us, just to be on the safe side and to ensure we have your order ready for you on arrival. Once your order is ready to collect, we will drop you an email or give you a phone call (using the information provided during checkout). You can pick up your order from the till, please bring a copy of your email receipt (electronic or printed is fine).
Coming by Car
If you're coming to Cole's by car, why not take advantage of the 2 hours free parking at Sainsbury's Pioneer Square - just follow the signs for Pioneer Square as you drive into Bicester and park in the multi-storey car park above the supermarket. Come down the travelators, exit Sainsbury's, turn right and follow the pedestrianised walkway and Cole's will be right in front of you. You don't need to shop in Sainsbury's to get the free parking!
Where to Find Us
4 Crown Walk
OX26 6HY, United Kingdom