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Conflicted by Ian Leslie
£14.99
Out of stock
Product Ref. (e.g. ISBN, SKU)
9780571346943
Published:
18 Feb 2021
Format:
Paperback
Number of pages:
320 pages
Dimensions:
215x135x20mm
Weight:
0.625kgs
Author:
In our highly connected but increasingly polarised world, where potential conflicts seem to lurk behind every headline, timeline and professional encounter, it's tempting to seek to coerce, persuade, assuage or smooth over our differences. But Ian Leslie makes a cogent and illuminating argument that in fact, if we are to avoid mediocre, unproductive groupthink, festering resentments and even outright violence, we need to get better at disagreement. Delving into the work of expert communicators - including leading therapists, interrogators and crisis negotiators - Leslie demonstrates how their techniques can help us learn to disagree better, and in doing so, make our work, friendships, marriages and family lives flourish.
A THE TIMES BOOK OF THE YEAR
Bringing valuable lessons from the cutting edge of communication science, Conflicted does for our verbal communication what Thinking Fast and Slow did for our inner decision-making.
'One of my favourite writers . . . Beautifully argued, desperately needed.'
MALCOLM GLADWELL
'Invaluable. The world will be a better place if everyone reads this book, and because it's so entertaining they probably will.'
PHILPPA PERRY
'Essential.' THE TIMES
'Fascinating.' FINANCIAL TIMES
What is the secret of happy relationships?
How do companies build collaborative cultures?
What lies behind some of the greatest scientific and creative breakthroughs?
The surprising answer is: conflict.
Insight and empathy spring from the clash of different perspectives. In a world where it's easier than ever for people to share their opinions, we should be reaping the benefits of diverse views. Instead, we too often find ourselves mired in hostility or - worse - avoiding disagreement altogether. Ian Leslie argues that this is because most of us never learn how to air our differences in a way that leads to progress.
Conflicted draws essential lessons on how to disagree well from world-class experts: interrogators, hostage negotiators, divorce mediators, diplomats and addiction counsellors. It tells inspiring stories of productive disagreements, from the invention of the aeroplane to the success of The Rolling Stones, and combines them with fascinating insights from the science of human communication.
Whether it's at work, at home, or in public, confronting our differences is the only way to make the most of them. Conflicted is about how to do that successfully.
'A cool bath of sanity in a world of frenzied hot takes.'
HELEN LEWIS
'Perspective-shifting in important ways.'
OLIVER BURKEMAN
About the Author: Ian Leslie is a journalist and author of two acclaimed books on human behaviour, Born Liars, and Curious. His first career was in advertising, where he worked as a strategist for some of the world's biggest brands at ad agencies in London and New York. He now counsels business leaders on communication and writes about psychology, politics and business for the New Statesman, Economist, Guardian and the Financial Times. He is the co-host of podcast series called Polarised, on the way we do politics today. Ian is a fellow of the Royal Society of Arts. He lives in London with his wife and two young children. @mrianleslie
| Number of pages | 320 |
|---|
We will despatch your order as quickly as we can. If, for whatever reason, a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.
| First Item | 2 Items & Over | |
|---|---|---|
| UK | £3.75 | £5.00 |
| EU | £15.00 | £30.00 |
| USA & Canada | £30.00 | £50.00 |
| Rest of the World | £45.00 | £60.00 |
| Collect in Store | free | free |
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First Item @ £30.00
2 Items & over @ £50.00 in total
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First Item @ £45.00
2 Items & over @ £60.00 in total
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