All single book orders for the UK are being delivered by Royal Mail, heavier books and multiple book orders are being delivered by APC Overnight.
Royal Mail remains open for business. The postal service is a key part of the UK’s infrastructure. The delivery of parcels and letters is a way of keeping the country together, businesses operating, and helping many people who may not have the option to leave their homes. We continue to work hard to collect, process and deliver as much mail and parcels as possible in difficult circumstances. We will continue providing the best delivery service for you and protect the health of our people, and our customers. We have provided guidance to our people to help prevent the spread of any infection. We are doing so in line with preventative guidance from Public Health Authority. We have also made a series of adjustments to our parcel handling procedures. We are keeping our ways of working under continuous review.
We thank you for your patience. We are working hard to deliver the UK’s mail in unprecedented times.
The APC network is providing essential parcel collection and delivery services nationally on behalf of our SME customers. We are all committed to doing the very best we can in these difficult circumstances. We are adapting our plans daily. There may be delays in some areas and we thank you for your patience as we work through these. Our brilliant drivers and depot teams appreciate your understanding and support. We continue to adopt the ‘No Contact Delivery Practice’ .
The safety and welfare of all those involved in our network, and of our customers, remains our priority.