Crisis Intervention Handbook by Kenneth R. Yeager (Hardback)

£64.00
Available
Product Ref. (e.g. ISBN, SKU)
9780197687833
Published:
13 Sep 2025
Format:
Hardback
Number of pages:
760 pages
Dimensions:
236x166x43.2mm
Weight:
1.225kgs
Expanded and fully updated, the Crisis Intervention Handbook focuses on crisis intervention services for persons who are victims of natural disasters, school-based and home-based violence, violent crimes, and personal or family crises. It applies a unifying model of crisis intervention, making it appropriate for front-line crisis workers, clinical psychologists, social workers, psychiatric-mental health nurses, and graduate students who need to know the latest steps and methods for intervening effectively with persons in acute crisis.
This book is essential to those working in healthcare, mental health, and as first responders. First published in 1990, this fifth edition of the classic and widely acclaimed text provides a comprehensive, up-to-date resource for individuals, organizations, and communities wishing to develop competencies in crisis management and intervention. Kenneth Yeager has again masterfully updated earlier editions, edited by the late Albert Roberts, while keeping as core content Roberts' seven-stage model. It is the only reference book using evidence-based approaches to crisis intervention. This work provides hands on techniques and interventions to be applied in a variety of areas and presents clearly outlined and concise processes covering the widest range of crisis events. This is the one indispensable book for students and practitioners alike. Covering current pressing topics with a variety of examples of how to apply Roberts' seven stage model, The Crisis Intervention Handbook addresses the most demanding and consequential issues faced in crisis intervention. The book provides a hands on approach designed to address a full range of acute crisis episodes, including school violence, battering, adult substance use disorder, school violence response to crisis in healthcare, and mass disasters, such as terrorist attacks. It additionally, walks the reader through outcome assessment and scale development.

About the Author: Kenneth R. Yeager is Professor Emeritus in the College of Medicine, Department of Psychiatry and Behavioral Health at Ohio State. Dr. Yeager, retired in July of 2023 as a full professor form the Department of Psychiatry and Behavioral Health. He held the David E. Schuller, MD, Professor for Patient Compassion, endowed professorship; served as director of the Stress, Trauma and Resilience (STAR) Program. Rresearch interests include psychological trauma, crisis intervention, crime victims and substance-use disorders and the interplay of trauma on healthcare providers and first responders including the impact of the Brief Emotional Support Team (BEST) model for peer support which received national recognition from the Schwartz Center for Compassionate Care and the National Academy of Medicine.

More Information
Number of pages 760

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