Healthy Decisions by Linda Henman

£23.99
Available
Product Ref. (e.g. ISBN, SKU)
9781032980713
Published:
17 Apr 2025
Format:
Paperback
Number of pages:
184 pages
Dimensions:
229x152mm
Weight:
0.000kgs
Author:
The book specifically guides healthcare executives who want to sidestep the traps of indecision and move beyond mere good intentions. The stories and research will focus on real people who actively seek professional improvement or personal development.
The global pandemic taught numerous lessons—the most important one: When healthcare executives make good decisions, little else matters. When they refuse to make decisions or show a pattern of making bad ones, nothing else matters. Healthcare executives should hear this as a clarion call that awakened us all to the fact that we can no longer afford the short-sighted luxury of considering decision-making a passive, pristine process. It's not. It's messy. How did we fall into the trap of thinking of healthcare organizations in philosophical instead of pragmatic terms? Maybe when high-level executives started shying away from the difficult decisions, preferring to think of their organizations in abstract, ethereal terms that some like to call "culture." We fare better when executives realize they create the climate of a healthcare organization through a series of daunting decisions—decisions that sometimes force tradeoffs—sometimes untidy, but ultimately advantageous tradeoffs."Culture" offers a too-simple, too-subtle, too-convenient defense for just about everything, but "culture" clarifies almost nothing important. Executives must consider the beliefs that create culture, the decisions that drive it, and its ties to business results. Largely HR-driven, explaining the climate of a hospital started as a well-intended attempt to understand how humans work together, but it gradually morphed into a La Brea Tar Pit, where good intentions go to die amid all the dinosaurs and fossilized specimens of organizational decisions. Blaming failed mergers and acquisitions on "incompatible cultures" hastens the formation of the trap. Executives blame "culture," but, in truth, underdeveloped critical thinking skills—those abilities that allow us to discern—deserve more blame. Soon, patterns of bad judgment—those things that don't work but that people feel loathe to change because "we've always done it that way"—emerge. The trap takes the form of anti-learning, anti-change, and eventually, anti-success.A paradox has emerged. On one hand, most agree that this trap compromises effective performance. On the other hand, healthcare executives devote too little attention to preventing, avoiding, or managing the trap. Healthcare executives need new ways of thinking about the environment of the hospital—new ways to describe and understand hospitals—ways that will help them design and implement interventions that reduce or eliminate problems, not perpetuate them.This book presents an amalgamation of what the authors have observed—and in many cases, helped create—in their more than 80 cumulative years of consulting with large healthcare systems such as Mercy and Banner Health, small specialty hospitals such as Ranken Jordan Pediatric Bridge Hospital, and nonprofit elder care systems such asChristian Homes. Their in-the-trenches experience spurred them to arrive at this premise: To position healthcare organizations for more success, executives must make difficult decisions more consistently, more quickly, and more accurately—and they all depend on critical thinking skills.The book specifically guides healthcare executives who want to sidestep the traps of indecision and move beyond mere good intentions. The stories and research will focus on real people who actively seek professional improvement or personal development. We will map the journey to making tough calls, identify the key roadblocks and typical wrong turns, and ultimately show readers not just how to unlock their decision-making potential while navigating an increasingly uncertain world but also how to improve the health of their hospitals.Through compelling stories and surprising research findings, readers will discover that there's much more to decision-making than they ever imagined, and they will come away with tools to help them deepen their understanding of what it takes to make difficult decisions and to inspire others to do the same.
More Information
Number of pages 184

We will despatch your order as quickly as we can. If, for whatever reason, a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.

  First Item 2 Items & Over
UK £3.75 £5.00
EU £15.00 £30.00
USA & Canada £30.00 £50.00
Rest of the World £45.00 £60.00
Collect in Store free free

Additional Delivery Information (and some really important bits):

UK Delivery

Orders for delivery in the UK are normally despatched by Royal Mail, using the RM 48 Tracked Service with most orders delivered to you within a few days of placing your order with us. For larger parcels, Courier and Signed For delivery services may be used. Signed Books are shipped in our specially made book mailing cartons, with the books themselves wrapped in paper to protect them. Sometimes we may ship your order in several parts, particularly if you have 'Pre-Order' titles in your order or titles which are held in stock with our publishing partners.

The Really Important Bit: Because we use tracked, courier and signed for delivery services, please use an address at which your parcel can be received during the normal working day, for example, you may want to have your order delivered to your work address if you're not at home during the day.

First Item @ £3.75 (sometimes a shipping supplement may be added for particularly heavy books or specific postcodes*)
2 Items & over @ £5.00 in total

Another Really Important Bit: There are a number of Postcodes in the UK for which we will need to charge a shipping supplement, this will be calculated once we know the size and weight of the shipment. For these orders we will contact customers to agree a suitable and economic method of shipping. There may also be additional time required for delivery to some areas of the United Kingdom. Where possible, we will ship book orders (under 2kg) by Royal Mail to all UK postcodes. Large multiple book orders and books over 2kg are often shipped via APC Overnight or similar, regardless of Postcode.

Overseas Delivery

Shipments to EU countries:

First Item @ £15.00 (sometimes a shipping supplement will be added for particularly heavy books)
2 Items & over @ £30.00 in total

A really, really important Brexit bit: From 1st January 2021 shipments to EU addresses may incur additional costs which could be requested by Fed Ex at the time of delivery. These costs may vary from country to country and are not within our control and will be in addition to the costs paid to us for your delivery. If in any doubt, please check with your local Fed Ex office what, if any, additional costs will be applicable to your order - https://www.fedex.com
From 1st July 2021, VAT will be applicable to those EU countries where VAT is applied to books - this additional charge will be collected by Fed Ex (or the Royal Mail) at the time of delivery.

Shipments to the USA & Canada:

First Item @ £30.00
2 Items & over @ £50.00 in total

Shipments to the Rest of the World:

First Item @ £45.00
2 Items & over @ £60.00 in total

All overseas orders are shipped using a 'signed for' courier service - please provide an address at which your parcel can be signed for on receipt. We use the same packaging materials for our overseas deliveries as we do those in the UK. In some cases, particularly large and heavy books, or books being shipped to remote areas, may incur an additional shipping charge - if this is the case with your order, we'll notify you as quickly as possible of these charges and to arrange the additional payment. You can of course cancel your order with an immediate refund should you not wish to accept these additional costs. Shipments to overseas territories may incur additional Duty & Tax costs which could be requested by Fed Ex at the time of delivery. These costs may vary from country to country and are not within our control and will be in addition to the costs paid to us for your delivery. If in any doubt, please check with your local Fed Ex office what, if any, additional Tax & Duty costs will be applicable to your order - https://www.fedex.com

Collect in Person at Coles Books

We're open Monday - Saturday, 9:00am - 5:30pm. If you're collecting your order, please wait until you get the text, phone call or email from us, just to be on the safe side and to ensure we have your order ready for you on arrival (we'll use the contact information provided during checkout). Not everything on our website is available for immediate collection, please do wait for the text, call or email - if time is of the essence, we'd suggest you call us on 01869 320779 and check availability prior to placing your order. You can pick up your order from the till, please bring a copy of your email receipt (electronic or printed is fine).

Coming by Car

If you're coming to Coles by car, why not take advantage of the 2 hours free parking at Sainsbury's Pioneer Square - just follow the signs for Pioneer Square as you drive into Bicester and park in the multi-storey car park above the supermarket. Come down the travelators, exit Sainsbury's, turn right and follow the pedestrianised walkway to Crown Walk and turn right - and Coles will be right in front of you. You don't need to shop in Sainsbury's to get the free parking!

Where to Find Us

Coles Books
22 Crown Walk
Pioneer Square
Bicester, Oxfordshire
OX26 6HY, United Kingdom

It was the most impressive packaging that I have EVER SEEN!!! The books were in perfect condition!!!!!

Super fast delivery and well packaged. Quality item and service!

Copyright © Coles Books - a Danny Boy Trading Company. All rights reserved.