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Manage the Message, Change the Outcome by Tara Goodwin (Hardback)
£145.00
Available
Product Ref. (e.g. ISBN, SKU)
9781041026020
Published:
27 Oct 2025
Format:
Hardback
Number of pages:
162 pages
Dimensions:
229mm
Weight:
0.453kgs
Author:
A wake-up call to motivate and inspire leaders, this book is a proactive approach to crisis planning and management that guides leaders step-by-step through a field-tested approach that will empower them to be more effective and less defensive when facing a crisis. An essential guide for C-suite executives of companies of all sizes.
A wake-up call to motivate and inspire leaders, this book is a proactive approach to crisis planning and management that guides leaders step-by-step through a field-tested approach that will empower them to be more effective and less defensive when facing a crisis. It's not "if" leaders experience a crisis, it's "when" and "how severe," but crisis planning is often overlooked or deferred to a later date that's never scheduled. Combining the author's three decades of crisis knowledge with memorable stories from the trenches, this book offers sound, practical advice and immediate actionable steps to master the fundamentals of crisis planning and response. Topics covered include how to identify an internal crisis (before someone else does), how to establish and staff a crisis team, how to understand stakeholders' minds and hearts when a crisis hits, and why size doesn't matter when it comes to crisis.An essential guide for C-suite executives of companies of all sizes, this book is particularly critical for leaders in construction, pharma, manufacturing, chemicals, transportation, government, nonprofit organizations, food production, and hospital systems. Crisis management and PR students will also benefit.
About the Author: Tara Goodwin, a lifelong entrepreneur and founder of Goodwin Consulting and co-founder of Crisis Interception, Inc., brings more than three decades of experience to her consulting practice. She is considered an expert in crisis communications, media relations, digital media, crisis and presentation training, strategic events, and effective content development and curation. She is a Vistage speaker and was named one of Boston's top 10 PR Specialists twice in three years by Women's Business Boston and one of the "Top PR Firms in Boston" by Expertise.com from 2018-2025.
| Number of pages | 162 |
|---|
We will despatch your order as quickly as we can. If, for whatever reason, a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.
| First Item | 2 Items & Over | |
|---|---|---|
| UK | £3.75 | £5.00 |
| EU | £15.00 | £30.00 |
| USA & Canada | £30.00 | £50.00 |
| Rest of the World | £45.00 | £60.00 |
| Collect in Store | free | free |
Additional Delivery Information (and some really important bits):
UK Delivery
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First Item @ £3.75 (sometimes a shipping supplement may be added for particularly heavy books or specific postcodes*)
2 Items & over @ £5.00 in total
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Overseas Delivery
Shipments to EU countries:
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Shipments to the USA & Canada:
First Item @ £30.00
2 Items & over @ £50.00 in total
Shipments to the Rest of the World:
First Item @ £45.00
2 Items & over @ £60.00 in total
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