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MOST® Work Measurement Systems by Kjell B. Zandin
About the Author: With over 35 years of consulting experience in the industrial engineering field, Kjell B. Zandin was an owner and director of H. B. Maynard and Company, Inc., Pittsburgh, Pennsylvania (now part of Accenture) for more than 20 of those years. A native of Gothenburg, Sweden, Mr. Zandin joined Maynard Sweden in 1964. In the late 1960s he developed an exciting new concept of work measurement, MOST Systems. Mr. Zandin relocated to the United States in 1975 to introduce MOST to U.S. industry and subsequently authored the book MOST Work Measurement Systems.In 1986, Mr. Zandin was the recipient of the first 'Technical Innovation in Industrial Engineering Award' presented by the Institute of Industrial Engineers for his 'significant innovative contributions to the industrial engineering profession.' In 1990, Mr. Zandin received the 'Royal Charter Award' from the Institution of Production Engineers in Great Britain.Mr. Zandin served on the Visiting Committee for the Industrial Engineering Department at the University of Pittsburgh for many years and on the Board of Directors of the Pittsburgh Chapter of the Institute of Industrial Engineers from 1995 to 2001. Mr. Zandin was a Senior Member and Fellow of the Institute of Industrial Engineers and a Fellow of the World Academy of Productivity Science.Mr. Zandin held an MSc degree in mechanical engineering from Chalmers University of Technology in Gothenburg, Sweden supplemented by education in Business Administration at the Institute of Business Management in Stockholm, Sweden. Mr. Zandin was also the Editor-in-Chief of the 5th Edition of Maynard's Industrial Engineering Handbook published by McGraw-Hill, New York, N.Y. As a Service Management Manager with Accenture, Therese M. Schmidt's experience includes more than 10 years in human resource management. She began as a human resources consultant with a Pittsburgh-based trade association and later became a MOST Certification expert with H. B. Maynard and Company (now part of Accenture), providing training and support for hundreds of organizations across all industries for the past 25 years.Therese was the editor of the third edition of the MOST Work Measurements Systems book and is a certified Master Instructor in the BasicMOST, MiniMOST and MaxiMOST Systems. Ms. Schmidt has delivered MOST Certification training for clients in many industries including retail, distribution and manufacturing in both the lecture and online formats in addition to developing and delivering workforce optimization training, team skills and leadership training. Ms. Schmidt has been an integral part of the training development team acting as a subject matter expert for the MOST Certification programs through the Accenture Workforce Optimization Academy and has worked with Accenture partners across the globe to continue to expand MOST worldwide. Ms. Schmidt holds a BS degree in business administration with a focus on human resources and accounting from Indiana University of Pennsylvania and is also a certified trainer in the Skills for an Empowered Workforce Program through Development Dimensions International.
Number of pages | 330 |
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We will despatch your order as quickly as we can. If, for whatever reason, a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.
First Item | 2 Items & Over | |
---|---|---|
UK | £3.75 | £5.00 |
EU | £15.00 | £30.00 |
USA & Canada | £30.00 | £50.00 |
Rest of the World | £45.00 | £60.00 |
Collect in Store | free | free |
Additional Delivery Information (and some really important bits):
UK Delivery
Orders for delivery in the UK are normally despatched by Royal Mail, using the RM 48 Tracked Service with most orders delivered to you within a few days of placing your order with us. For larger parcels, Courier and Signed For delivery services may be used. Signed Books are shipped in our specially made book mailing cartons, with the books themselves wrapped in paper to protect them. Sometimes we may ship your order in several parts, particularly if you have 'Pre-Order' titles in your order or titles which are held in stock with our publishing partners.
The Really Important Bit: Because we use tracked, courier and signed for delivery services, please use an address at which your parcel can be received during the normal working day, for example, you may want to have your order delivered to your work address if you're not at home during the day.
First Item @ £3.75 (sometimes a shipping supplement may be added for particularly heavy books or specific postcodes*)
2 Items & over @ £5.00 in total
Another Really Important Bit: There are a number of Postcodes in the UK for which we will need to charge a shipping supplement, this will be calculated once we know the size and weight of the shipment. For these orders we will contact customers to agree a suitable and economic method of shipping. There may also be additional time required for delivery to some areas of the United Kingdom. Where possible, we will ship book orders (under 2kg) by Royal Mail to all UK postcodes. Large multiple book orders and books over 2kg are often shipped via APC Overnight or similar, regardless of Postcode.
Overseas Delivery
Shipments to EU countries:
First Item @ £15.00 (sometimes a shipping supplement will be added for particularly heavy books)
2 Items & over @ £30.00 in total
A really, really important Brexit bit: From 1st January 2021 shipments to EU addresses may incur additional costs which could be requested by Fed Ex at the time of delivery. These costs may vary from country to country and are not within our control and will be in addition to the costs paid to us for your delivery. If in any doubt, please check with your local Fed Ex office what, if any, additional costs will be applicable to your order - https://www.fedex.com
From 1st July 2021, VAT will be applicable to those EU countries where VAT is applied to books - this additional charge will be collected by Fed Ex (or the Royal Mail) at the time of delivery.
Shipments to the USA & Canada:
First Item @ £30.00
2 Items & over @ £50.00 in total
Shipments to the Rest of the World:
First Item @ £45.00
2 Items & over @ £60.00 in total
All overseas orders are shipped using a 'signed for' courier service - please provide an address at which your parcel can be signed for on receipt. We use the same packaging materials for our overseas deliveries as we do those in the UK. In some cases, particularly large and heavy books, or books being shipped to remote areas, may incur an additional shipping charge - if this is the case with your order, we'll notify you as quickly as possible of these charges and to arrange the additional payment. You can of course cancel your order with an immediate refund should you not wish to accept these additional costs. Shipments to overseas territories may incur additional Duty & Tax costs which could be requested by Fed Ex at the time of delivery. These costs may vary from country to country and are not within our control and will be in addition to the costs paid to us for your delivery. If in any doubt, please check with your local Fed Ex office what, if any, additional Tax & Duty costs will be applicable to your order - https://www.fedex.com
Collect in Person at Coles Books
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Coming by Car
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Where to Find Us
Coles Books
22 Crown Walk
Pioneer Square
Bicester, Oxfordshire
OX26 6HY, United Kingdom
It was the most impressive packaging that I have EVER SEEN!!! The books were in perfect condition!!!!!
Super fast delivery and well packaged. Quality item and service!