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Records and Information Management by Patricia C. Franks
£69.95
Out of stock
Product Ref. (e.g. ISBN, SKU)
9781783308187
Published:
30 Apr 2025
Format:
Paperback
Dimensions:
254mm
Weight:
1.001kgs
Author:
This text provides a strategic approach to the creation, management, and disposition of information and records in organisations. It also analyses the impact that cloud computing and emerging technologies such as social networks and microblogging has on records management programmes.
Offering holistic coverage of the basics of records management, information governance, and data governance, this cutting-edge text also provides an overview of the evolution of technology and thinking in the field. Franks incorporates important concepts from the fields of risk management, privacy, and cybersecurity throughout its pages.
Widely acknowledged as the benchmark text for both students and RIM professionals ("extremely comprehensive and accessible," raves Archival Issues) the new third edition updates its authoritative blend of theory and practice to reflect the field's dynamically evolving environment, including the rapid rise of applications powered by AI/ML. Franks presents complete coverage of the records and information lifecycle model, encompassing paper, electronic (databases, office suites such as Microsoft 365, email), and new media records (blogs, chat messages, and software as a service), while acknowledging in every chapter the influence of emerging and developing technologies and encouraging new ways of meeting the resulting challenges. In this book, enhanced with supplemental contributions from a wide range of thought leaders and practitioners, readers will explore such keys topics as
the latest advances in disruptive technologies such as blockchain, Web3, the metaverse, and evolving digital communication tools such as enterprise social media; an overview of the origins and development of records and information management; the discipline of information governance and the steps to develop a strategic records and information management plan; a completely new chapter that demystifies data governance, automation, and AI; strategies for the creation/capture and classification of records and information; approaches to retention strategies, inactive records management, archives, and long-term digital preservation; methods for access, storage, and retrieval of records and information; insight into electronic records and electronic records management systems; practices for safeguarding essential records, including disaster preparedness, recovery, and business continuity; approaches to monitoring, auditing, privacy, security, and risk management; fresh discussion of the leadership and management skills required of RIM professionals; and expert guidance on trendspotting, education, and training.About the Author: Patricia C. Franks is an associate Professor in the School of Library and Information Science (SLIS) at San Jose State University in California, where she serves as the Master of Archives and Records Administration (MARA) Program Coordinator and the SLIS Internship Program Coordinator. Dr. Franks supervises virtual interns and teaches courses related to information organizations and management, archival studies, and records management. Her professional activities include working with ARMA International, most recently as Consensus Group Leader for both ANSI/ARMA 1-2011 Implications of Web-Based, Collaborative Technologies in Records Management and ARMA TR 21-2012 Using Social Media in Organizations.
We will despatch your order as quickly as we can. If, for whatever reason, a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.
| First Item | 2 Items & Over | |
|---|---|---|
| UK | £3.75 | £5.00 |
| EU | £15.00 | £30.00 |
| USA & Canada | £30.00 | £50.00 |
| Rest of the World | £45.00 | £60.00 |
| Collect in Store | free | free |
Additional Delivery Information (and some really important bits):
UK Delivery
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Shipments to EU countries:
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Shipments to the USA & Canada:
First Item @ £30.00
2 Items & over @ £50.00 in total
Shipments to the Rest of the World:
First Item @ £45.00
2 Items & over @ £60.00 in total
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It was the most impressive packaging that I have EVER SEEN!!! The books were in perfect condition!!!!!
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