We use cookies to make your experience better. By continuing to browse our site you are agreeing to our use of cookies. Learn more.
The Chairman's Lounge by Joe Aston
£14.99
Available
Product Ref. (e.g. ISBN, SKU)
9781761429767
Published:
28 Oct 2024
Format:
Paperback
Number of pages:
368 pages
Dimensions:
234x153mm
Weight:
0.000kgs
Author:
From the must-read journalist on how power, money and influence work in this country, the full story of how one of the nation's favourite brands brought itself to ground.
From the must-read journalist on how power, money and influence work in this country, the full story of how one of the nation's favorite brands brought itself to ground.Before Covid, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered - in particular, the company's share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique aircraft: these became Qantas' new brand. How did things go so badly wrong? Why were customers at the end of the queue? And how did an increasingly autocratic Joyce constantly get his own way, with the Qantas board and with both Liberal and Labor governments, which handed out over billions in subsidies and protected lucrative flight routes from foreign competition? For the first time, The Chairman's Lounge tells the full story of how one company banked the nation's loyalty and then cashed in on it. In his celebrated Rear Window column for the Australian Financial Review , Joe Aston's reporting of the ethical failings of Qantas spurred the early retirement of its CEO and the resignation of its chairman. With fresh interviews and revelations, written in Aston's trademark swashbuckling style , The Chairman's Lounge is the definitive account of how Qantas was brought to the ground and who did it. It is a parable of our times. 'A masterclass in investigative journalism... A scathing, unflinching takedown of greed, delusion and a shameless abuse of power, both jaw-dropping and brilliantly incisive' Adele Ferguson
About the Author: Joe Aston is one of Australia's most influential commentators on business, finance and politics. For 12 years he struck fear into the hearts of the nation's political and corporate leaders with his must-read column Rear Window in the Australian Financial Review. He interrogated some of the country's biggest business stories including Rio Tinto's Juukan Gorge scandal; CPA Australia and its Naked CEO Alex Malley; and the decline and fall of both Magellan Financial Group and Qantas. In 2023, Joe and his AFR colleagues won a Walkley Award for their coverage of the PwC tax leaks scandal. AFR editor-in-chief Michael Stutchbury says Aston 'turned a gossip column into a form of journalism like never before seen in Australia, and arguably the world.' Joe resigned from the AFR in October last year. He lives in Sydney.
| Number of pages | 368 |
|---|
We will despatch your order as quickly as we can. If, for whatever reason, a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.
| First Item | 2 Items & Over | |
|---|---|---|
| UK | £3.75 | £5.00 |
| EU | £15.00 | £30.00 |
| USA & Canada | £30.00 | £50.00 |
| Rest of the World | £45.00 | £60.00 |
| Collect in Store | free | free |
Additional Delivery Information (and some really important bits):
UK Delivery
Orders for delivery in the UK are normally despatched by Royal Mail, using the RM 48 Tracked Service with most orders delivered to you within a few days of placing your order with us. For larger parcels, Courier and Signed For delivery services may be used. Signed Books are shipped in our specially made book mailing cartons, with the books themselves wrapped in paper to protect them. Sometimes we may ship your order in several parts, particularly if you have 'Pre-Order' titles in your order or titles which are held in stock with our publishing partners.
The Really Important Bit: Because we use tracked, courier and signed for delivery services, please use an address at which your parcel can be received during the normal working day, for example, you may want to have your order delivered to your work address if you're not at home during the day.
First Item @ £3.75 (sometimes a shipping supplement may be added for particularly heavy books or specific postcodes*)
2 Items & over @ £5.00 in total
Another Really Important Bit: There are a number of Postcodes in the UK for which we will need to charge a shipping supplement, this will be calculated once we know the size and weight of the shipment. For these orders we will contact customers to agree a suitable and economic method of shipping. There may also be additional time required for delivery to some areas of the United Kingdom. Where possible, we will ship book orders (under 2kg) by Royal Mail to all UK postcodes. Large multiple book orders and books over 2kg are often shipped via APC Overnight or similar, regardless of Postcode.
Overseas Delivery
Shipments to EU countries:
First Item @ £15.00 (sometimes a shipping supplement will be added for particularly heavy books)
2 Items & over @ £30.00 in total
A really, really important Brexit bit: From 1st January 2021 shipments to EU addresses may incur additional costs which could be requested by Fed Ex at the time of delivery. These costs may vary from country to country and are not within our control and will be in addition to the costs paid to us for your delivery. If in any doubt, please check with your local Fed Ex office what, if any, additional costs will be applicable to your order - https://www.fedex.com
From 1st July 2021, VAT will be applicable to those EU countries where VAT is applied to books - this additional charge will be collected by Fed Ex (or the Royal Mail) at the time of delivery.
Shipments to the USA & Canada:
First Item @ £30.00
2 Items & over @ £50.00 in total
Shipments to the Rest of the World:
First Item @ £45.00
2 Items & over @ £60.00 in total
All overseas orders are shipped using a 'signed for' courier service - please provide an address at which your parcel can be signed for on receipt. We use the same packaging materials for our overseas deliveries as we do those in the UK. In some cases, particularly large and heavy books, or books being shipped to remote areas, may incur an additional shipping charge - if this is the case with your order, we'll notify you as quickly as possible of these charges and to arrange the additional payment. You can of course cancel your order with an immediate refund should you not wish to accept these additional costs. Shipments to overseas territories may incur additional Duty & Tax costs which could be requested by Fed Ex at the time of delivery. These costs may vary from country to country and are not within our control and will be in addition to the costs paid to us for your delivery. If in any doubt, please check with your local Fed Ex office what, if any, additional Tax & Duty costs will be applicable to your order - https://www.fedex.com
Collect in Person at Coles Books
We're open Monday - Saturday, 9:00am - 5:30pm. If you're collecting your order, please wait until you get the text, phone call or email from us, just to be on the safe side and to ensure we have your order ready for you on arrival (we'll use the contact information provided during checkout). Not everything on our website is available for immediate collection, please do wait for the text, call or email - if time is of the essence, we'd suggest you call us on 01869 320779 and check availability prior to placing your order. You can pick up your order from the till, please bring a copy of your email receipt (electronic or printed is fine).
Coming by Car
If you're coming to Coles by car, why not take advantage of the 2 hours free parking at Sainsbury's Pioneer Square - just follow the signs for Pioneer Square as you drive into Bicester and park in the multi-storey car park above the supermarket. Come down the travelators, exit Sainsbury's, turn right and follow the pedestrianised walkway to Crown Walk and turn right - and Coles will be right in front of you. You don't need to shop in Sainsbury's to get the free parking!
Where to Find Us
Coles Books
22 Crown Walk
Pioneer Square
Bicester, Oxfordshire
OX26 6HY, United Kingdom
It was the most impressive packaging that I have EVER SEEN!!! The books were in perfect condition!!!!!
Super fast delivery and well packaged. Quality item and service!