We use cookies to make your experience better. By continuing to browse our site you are agreeing to our use of cookies. Learn more.
The Power of a Positive No by William Ury
£12.99
Available
Product Ref. (e.g. ISBN, SKU)
9780340923801
Published:
03 Apr 2008
Format:
Paperback
Number of pages:
272 pages
Dimensions:
199x131x18mm
Weight:
0.193kgs
Author:
An encouraging, confidence-building book which shows how to positively transform your work and personal life - by saying no.
An empowering guide to setting boundaries and negotiation from multi-million copy bestselling author William Ury PhD, perfect for fans of Never Split the Difference, The Power of Now and The Let Them Theory
This book will change your life, personal and professional, as it has the lives of these readers:
'Wish I had read this ten years ago!' ⭐⭐⭐⭐⭐
'This book is so powerful! I really wish I had read it in the early days of setting up my business . . . That said it has changed the way I now do business and how I feel so empowered and connected to saying NO but a great solid foundation of yes to myself!' ⭐⭐⭐⭐⭐
'What a transformative experience reading this book has been! I have always struggled with conflict and disagreement, but now I see a clear way to stand my ground and maintain relationships. Any one interested in improving personal relationships will find fascinating ways to achieve those goals in this book.' ⭐⭐⭐⭐⭐
'I was recommended this to help better cope with dealing with stress at work. Having read this book, I feel a much stronger person, better equipped to deal with workplace conflicts and difficult colleagues.' ⭐⭐⭐⭐⭐
-------
The most powerful word in the language is one that most people find difficult to say. Yet when we know how to use it correctly, it has the power to profoundly transform our lives. That word is 'No'.
In Getting to Yes, William Ury helped millions of people across the world discover how to transform their working and personal relationships by saying Yes. In this wise and insightful 'prequel' to the international bestseller, Ury asserts that, although you may be able to say Yes, you cannot get to the right Yes until you know how to say No.
Most of us are reluctant to say No when we fear the word could spoil relationships with bosses; lose the deal with clients or upset family members. This indispensable book will help readers know whether and how to say No and provides a simple, proven five-step solution and tried and tested techniques to tackle this everyday dilemma.
About the Author: William Ury co-wrote the Getting to Yes, which has sold over 5 million copies around the world. The Power of a Positive No, based on the popular Harvard course for managers and professionals, is Ury's eighth book and he has written widely on negotiation, conflict resolution and war prevention. In recent years, Ury has mediated personally between top Russian leaders and the president of Chechnya, gone head to head with Venezuelan President Hugo Chavez and his political opposition, and discussed with the Dalai Lama how to negotiate the conflict over Tibet. Ury received a BA from Yale and an MA and Ph.D. in Social Anthropology from Harvard. He and his wife and three children currently live in Boulder, Colorado.
| Number of pages | 272 |
|---|
We will despatch your order as quickly as we can. If, for whatever reason, a product is out of stock we will contact you to discuss the likely delivery time or an alternative product.
| First Item | 2 Items & Over | |
|---|---|---|
| UK | £3.75 | £5.00 |
| EU | £15.00 | £30.00 |
| USA & Canada | £30.00 | £50.00 |
| Rest of the World | £45.00 | £60.00 |
| Collect in Store | free | free |
Additional Delivery Information (and some really important bits):
UK Delivery
Orders for delivery in the UK are normally despatched by Royal Mail, using the RM 48 Tracked Service with most orders delivered to you within a few days of placing your order with us. For larger parcels, Courier and Signed For delivery services may be used. Signed Books are shipped in our specially made book mailing cartons, with the books themselves wrapped in paper to protect them. Sometimes we may ship your order in several parts, particularly if you have 'Pre-Order' titles in your order or titles which are held in stock with our publishing partners.
The Really Important Bit: Because we use tracked, courier and signed for delivery services, please use an address at which your parcel can be received during the normal working day, for example, you may want to have your order delivered to your work address if you're not at home during the day.
First Item @ £3.75 (sometimes a shipping supplement may be added for particularly heavy books or specific postcodes*)
2 Items & over @ £5.00 in total
Another Really Important Bit: There are a number of Postcodes in the UK for which we will need to charge a shipping supplement, this will be calculated once we know the size and weight of the shipment. For these orders we will contact customers to agree a suitable and economic method of shipping. There may also be additional time required for delivery to some areas of the United Kingdom. Where possible, we will ship book orders (under 2kg) by Royal Mail to all UK postcodes. Large multiple book orders and books over 2kg are often shipped via APC Overnight or similar, regardless of Postcode.
Overseas Delivery
Shipments to EU countries:
First Item @ £15.00 (sometimes a shipping supplement will be added for particularly heavy books)
2 Items & over @ £30.00 in total
A really, really important Brexit bit: From 1st January 2021 shipments to EU addresses may incur additional costs which could be requested by Fed Ex at the time of delivery. These costs may vary from country to country and are not within our control and will be in addition to the costs paid to us for your delivery. If in any doubt, please check with your local Fed Ex office what, if any, additional costs will be applicable to your order - https://www.fedex.com
From 1st July 2021, VAT will be applicable to those EU countries where VAT is applied to books - this additional charge will be collected by Fed Ex (or the Royal Mail) at the time of delivery.
Shipments to the USA & Canada:
First Item @ £30.00
2 Items & over @ £50.00 in total
A really, really important USA Tarriff bit: From 29th August 2025 shipments to the USA are likely to incur additional duties, taxes and/or tarriffs which will be requested by the courier at the time of delivery. These costs may vary from state to state and are not within our control. These local duties, taxes and/or tarriffs will be in addition to the costs paid to us for your delivery. If you are in any doubt, please check with your local Tax Official or Fed Ex office what, if any, additional costs will be applicable to your order. The primary HTS (Harmonized Tariff Schedule) Code for a hardback book is 4901.99.0070 - https://www.fedex.com
Shipments to the Rest of the World:
First Item @ £45.00
2 Items & over @ £60.00 in total
All overseas orders are shipped using a 'signed for' courier service - please provide an address at which your parcel can be signed for on receipt. We use the same packaging materials for our overseas deliveries as we do those in the UK. In some cases, particularly large and heavy books, or books being shipped to remote areas, may incur an additional shipping charge - if this is the case with your order, we'll notify you as quickly as possible of these charges and to arrange the additional payment. You can of course cancel your order with an immediate refund should you not wish to accept these additional costs. Shipments to overseas territories may incur additional Duty & Tax costs which could be requested by Fed Ex at the time of delivery. These costs may vary from country to country and are not within our control and will be in addition to the costs paid to us for your delivery. If in any doubt, please check with your local Fed Ex office what, if any, additional Tax & Duty costs will be applicable to your order - https://www.fedex.com
Collect in Person at Coles Books
We're open Monday - Saturday, 9:00am - 5:30pm. If you're collecting your order, please wait until you get the text, phone call or email from us, just to be on the safe side and to ensure we have your order ready for you on arrival (we'll use the contact information provided during checkout). Not everything on our website is available for immediate collection, please do wait for the text, call or email - if time is of the essence, we'd suggest you call us on 01869 320779 and check availability prior to placing your order. You can pick up your order from the till, please bring a copy of your email receipt (electronic or printed is fine).
Coming by Car
If you're coming to Coles by car, why not take advantage of the 2 hours free parking at Sainsbury's Pioneer Square - just follow the signs for Pioneer Square as you drive into Bicester and park in the multi-storey car park above the supermarket. Come down the travelators, exit Sainsbury's, turn right and follow the pedestrianised walkway to Crown Walk and turn right - and Coles will be right in front of you. You don't need to shop in Sainsbury's to get the free parking!
Where to Find Us
Coles Books
22 Crown Walk
Pioneer Square
Bicester, Oxfordshire
OX26 6HY, United Kingdom
It was the most impressive packaging that I have EVER SEEN!!! The books were in perfect condition!!!!!
Super fast delivery and well packaged. Quality item and service!