Upshift by Ben Ramalingam

£10.99
Available
Product Ref. (e.g. ISBN, SKU)
9780008498344
Published:
18 Jan 2024
Format:
Paperback
Number of pages:
320 pages
Dimensions:
198x129x25mm
Weight:
0.270kgs
Author:
'[A] creative and original book on resilience through crises' DAVID MILIBAND '[A] fascinating book is full of insights … I highly recommend it' KATE RAWORTH, AUTHOR OF DOUGHNUT ECONOMICS

'[A] creative and original book on resilience through crises' DAVID MILIBAND

'[A] fascinating book is full of insights … I highly recommend it' KATE RAWORTH, AUTHOR OF DOUGHNUT ECONOMICS

From a leading international crisis management expert, a breakthrough book about performance under pressure that will change the way you think about stress

When we experience too much stress, we often feel like shutting down and escaping the source: we 'downshift'. With too little stress, we become apathetic and disengaged. But what happens in the middle zone - when we experience what psychologists call 'positive stress' - and how can we use it to overcome extraordinary barriers and perform at our peak?

From his role as a globally recognised change-maker at the likes of the United Nations, the International Red Cross and the World Bank, Ben Ramalingam has a unique vantage point from which to identify the key principles that can enable anyone to use stress as an opportunity for change. We learn how a switch in mentality helps musicians dazzle huge crowds against all odds; how astronauts focus on originality to overcome life-threatening incidents; and how discovering a sense of purpose allows emergency health workers and aid experts to deal with unprecedented crises.

Through a sweep of fascinating interviews, in-depth research and inspiring human stories, Upshift provides us with an everyday toolkit that can help to improve our work, relationships and mindset, and places us on the road to success. Taking readers on an epic journey from early humans' survival of the Ice Age to how modern social movements emerge and propagate in the digital world, Upshift is a reminder that creative solutions to complex problems will always exist - as long as we're ready to innovate.

About the Author: Ben Ramalingam is a senior leader, innovator and researcher specialising in international crisis management and development. He is the executive director of the United Kingdom Humanitarian Innovation Hub and has worked with and advised the United Nations, the World Bank, national and regional governments, non-governmental organizations and businesses. In 2020 he was named a Humanitarian Change Maker of the 2010s, as one of the ten people or organizations who had done the most to improve international humanitarian work over the course of the decade. His first book, Aid on the Edge of Chaos, was widely acclaimed.

More Information
Number of pages 320

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